These terms and conditions apply to all clients attending classes, sessions, workshops, memberships, or events at Repertoire Reformer Ltd (the Studio). By booking, purchasing a membership, or attending a class, you agree to be bound by these Terms.
1.1 All classes must be booked in advance via the Studio’s booking system (Mindbody).
1.2 Payment must be made at the time of booking.
1.3 Class packs and memberships are non-transferable and non-refundable.
1.4 Expiry dates apply to class packs and will not be extended except at the Studio’s absolute discretion.
2.1 Monthly memberships operate on a recurring monthly payment basis.
2.2 Memberships require a minimum of 30 days’ written notice to cancel. Notice must be submitted in writing via email to info@repertoire-reformer.com
2.3 The 30-day notice period begins from the date written notice is received.
2.4 Payments due during the notice period remain payable in full.
2.5 Failure to provide proper notice will result in the next monthly payment being taken.
2.6 Memberships are non-transferable, credits do not roll over with a membership.
2.7 Membership freezes may be granted at the Studio’s discretion and may require written request for up to 2 months.
3.1 Clients must cancel at least 24 hours before the scheduled class start time.
3.2 Late cancellations or no-shows will result in:
3.3 The Studio reserves the right to cancel or reschedule classes where necessary. In such cases, a class credit will be provided.
4.1 By attending classes, you confirm that:
4.2 Participation is at your own risk.
5.1 Reformer, Chair and Tower Pilates involves physical exertion and use of specialist equipment.
5.2 You acknowledge inherent risks including but not limited to:
5.3 You voluntarily accept and assume all risks associated with participation.
6.1 To the fullest extent permitted by law, Repertoire Reformer Ltd, its directors, instructors, employees and contractors shall not be liable for:
except where such loss or injury results from the Studio’s negligence.
6.2 Nothing in these Terms excludes or limits liability for:
6.3 You agree not to bring claims against the Studio for injury arising from risks inherent in Pilates participation except where caused by negligence.
7.1 Personal belongings are brought onto the premises at your own risk.
7.2 The Studio accepts no responsibility for lost, stolen or damaged items.
Clients must:
The Studio reserves the right to refuse entry or remove clients acting unsafely or disruptively.
Clients who are pregnant must inform the Studio prior to participation and confirm medical clearance where appropriate.
Participation during pregnancy is undertaken at your own risk.
For safety reasons, clients arriving more than 5 minutes after the start of class may be refused entry and the class credit forfeited.
11.1 CCTV may be in operation at the Studio for the purposes of:
11.2 CCTV footage is processed in accordance with UK GDPR and the Data Protection Act 2018.
11.3 Footage will only be accessed where necessary and retained for a reasonable period in line with the Studio’s data protection policies.
The Studio processes personal data in accordance with UK GDPR and the Data Protection Act 2018. Personal information will be used only for legitimate business purposes and will not be shared unlawfully.
The Studio reserves the right to amend these Terms at any time. Updated Terms will be made available via the Studio’s website and/or booking system.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By attending a class, you confirm that:
